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Privacy Policy

Last updated: February 26, 2025

Introduction

Positive Parenting Productions, operated by 11165437 Canada Incorporated ("we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and website.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when using our apps or contacting us, including:

  • Name and email address (when you contact us)
  • Feedback and correspondence

Automatically Collected Information

When you use our applications, we may automatically collect certain information, including:

  • Device type and operating system version
  • App usage data and interaction patterns
  • Crash logs and performance data
  • General location (country or region level only)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our applications
  • Respond to your inquiries and support requests
  • Monitor and analyze usage trends to improve user experience
  • Diagnose technical issues and fix bugs
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our apps (e.g., analytics providers), subject to confidentiality obligations.
  • Legal Requirements: We may disclose information if required by law, regulation, or legal process.
  • Safety: We may disclose information to protect the rights, property, or safety of our users or the public.

Third-Party Services

Our apps may use third-party services that collect information. These third-party services have their own privacy policies and we encourage you to review them. These may include:

  • Apple App Store services
  • Analytics services

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our apps are designed for parents and guardians. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where processing is based on consent

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our apps after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our Contact Form.